Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
From the first visit to completion, Trusted Roofing's teams took great care of us.
The were kind and flexible with us regarding some issues and delays we had; when something was missed ( I had to follow up on a missed soffit repair) or went wrong (a foot punched through to the ceiling, which they covered and returned to repair the drywall and repaint the ceiling) they communicated with us and took care of it. How a business deals will problems and mistakes is important to me, because thing do go wrong sometimes.
The crews were very respectful of our property, polite, and cleaned up after their work.
On top of that the roof, soffit/facia repair, and larger gutters look amazing at a price we could afford! (Photos are before and after, plus our impromptu skylight)
~ Zakuro M
Outstanding experience, start to finish! I obtained multiple estimates from no less than 6 roofing companies. That’s just how I prefer to do things of this magnitude. I wasn’t looking for the cheapest, I was looking for the best. I absolutely found that with Trusted Roofing. My roof is large and quite steep. The roofers made it look routine as they carefully and methodically removed my old roofing material and installed a beautiful new roof with modern materials and obvious pride in workmanship. I have no doubt they helped to increase the value and curb appeal of my most significant asset. When they were finished, they cleaned the site meticulously. If you need a quality roof or repairs, look no further than Trusted Roofing. Give them a call. You’ll be glad you did!! I certainly am!
~ Joel O
Absolutely outstanding service!
Recently, I hired Trusted Roofing to repair my roof, gutters, and downspouts. They were professional and reliable from beginning to end. To ensure my satisfaction, they went above and beyond. The team did an excellent job on my roof and followed up to ensure I was satisfied. I even received a delicious gift of Gourmet Fudge brownies from them! I would highly recommend Trusted Roofing to anyone who needs roofing services. They are truly worthy of their name. Their work is exceptional! Throughout the entire process, their communication was impeccable. They kept me informed at every stage, promptly answering any questions I had. Their transparency and dedication to customer service made the experience stress-free and enjoyable.
~ Gloria A
Our experience with Trusted Roofing began when David thoroughly inspected our roof and gutters. He spent over 2 hours closely examining our roof structure. He returned several days later with a detailed presentation of his findings and a quote for our 21 year old roof replacement. The price for supplies and labor was very fair. He also described the project plan timeline. As a retired healthcare project manager I appreciated his presentation. The crew was on time and did an excellent job. Brad was our onsite project manager who was very responsive and addressed any concerns or questions. Brad was hands on, often climbing on the roof to supervise the crew. We are extremely pleased with Trusted Roofing throughout the entire process. We highly recommend them. Jim Burks
~ James B
I used Thumbtack to find a reputable roofer and David from Trusted Roofing came out within a couple of days and inspected and made recommendations. Within a couple of days he met with me again and I decided on the materials. They were ordered, arrived at my house a week later, and 2 days later the crew arrived at 7 am and worked nonstop the entire day replacing many rotten boards, all new roofing with ridge vents, new copper flashing and new gutter guards. They finished the entire job of my house and garage, by 5 pm. Cleaned up, picked up all trash and nails. I am thrilled with the results! I highly recommend this company for your roofing needs! There was ongoing communication from everyone thru out the entire process. Very professional and wonderful to work with! Thank you Trusted Roofing!
~ Lee B
Trusted Roofing, lives up to it's name. In the very competitive market of roofing I was blessed to find Trusted Roofing. Excellent company. Excellent worker to management relationship. Everyone was happy and friendly every time they came to my property. It is telling if even the lady who caters lunch for the workers is happy :). The final job looks great and every little unexpected challenge we came across as the work progressed was handled with professionalism (When you take a roof up. the truth is revealed that may not be obvious in the first inspection). Tip: Be prepared for a change here and there in the budget. The job was done On Time and ahead of what I expected. An all round THANK YOU goes to everyone involved.!
~ Pal S
Trusted Roofing did an outstanding job for us from beginning to end.
Their sales person, Joey Boyd did a solid job assaying and biding the work to be done. He along with the assembled company team fulfilled the promised work in a professional and friendly manner.
The crew, under the excellent guidance of Isreal, completed the construction of a wlole new roof for our old farm house.
Atta boys all around and an atta girl for the great work of Missy who kept us updated with every move.
Overall, a great job by all.
Thank you for confirming my beliefs in the quality and ethics of the hard working people in the Tennessee area.
Call or text me for a one on one chat. These folks are what they claimed to be, Trusted!
~ B. W
We had a fantastic experience with Trusted Roofing when they recently fixed/weatherproofed 4 roof penetrations on our new home. Joey was super responsive, communicative, friendly & helpful. He really helped us understand the process & timing. Even though they were extremely busy after heavy Fall rains, they still arrived on their target date; their guys were up on our roof at night working by flashlight, but they got the job done well. Joey came out afterward and re-inspected to make sure things looked perfect. As a cherry on top, we had only contracted to do 3 penetrations (we assumed the 4th was probably fine), but when the guys got up there they saw the 4th was actually in bad shape & took care of it anyway. Joey didn’t charge us a dime for that one. Fantastic service. Highly recommend!
~ Melissa J
I recently had the opportunity to work with Trusted Roofing LLC on a patchwork job they performed on my roof. I can't tell you enough how pleased I am with their work and professionalism. I worked directly with Joey Boyd, one of Trusted Roofing's sales representatives. Joey was extremely knowledgeable and courteous. I was so impressed with his iPad presentation; showing me the direct cause of my rooftop water leak and how his team would resolve the issue. The pricing was extremely fair as well. If you are in need of a dependable roofing company, please don't hesitate to contact Joey Boyd at Trusted Roofing LLC. I highly recommend this company for any of your roofing needs! 5⭐'s
Sincerely,
David Chambers
~ D C
Trusted Roofing was nothing short of amazing! After a big storm we needed guidance on what to do next and after calling around I was lucky to find them. I spoke with David who was quick to come out and inspect our roof. He was very thorough and explained everything. There was never pressure and the communication was excellent. Once the roof started to be put on every single worker we came in contact was so nice. They would wave and smile at my kids every time they exited the house which was a lot. The clean up was perfect and there was no mess left behind.
We also had them install new gutters days after and the experience was just as great as the roof.
If you are looking for the best look no further. I promise you won’t be disappointed!
~ Amanda D
David showed up promptly after I scheduled a assessment of my roofing leak situation. I had two roof leaks in the same general area and he quickly measured the location of the exact areas where water was getting into the house and diagnosed the situation accurately. Two other companies could not figure it out. I wish I found these guys first. Afterwards we put a game plan together and they were able to execute the game plan in about a week and 30 minutes right before a nasty storm rolled through. When the storm rolled through it verified that the new pipe boots and shingling of the affected areas were most successful at mitigating the issue. That makes me one happy camper and I will definitely be using these guys going forward to remedy any future problem as well as have them provide maintenance throughout the life of the roof. I am not a paid spokesperson just a happy camper!
~ Mark B
Wow, I have dealt with at least 20 companies and subs to help me with a large house remodel. Had a bad install on my roof originally from another company and had some serious issues. Was connected to Patrick at trusted roofing to see if they could help with the fix. Not only did they do an incredible job but they took the time to explain and show me why my roof was installed incorrectly. Along with that he explained his process and how everything works. They showed up when they said they would, workers were incredibly knowledgeable and cleaned up everything and my roof works absolutely perfect now. I was truly blown away with trusted roofing and Patrick. If only other companies operated like them there would be so much less stress when things need fixing around our homes. No joke, do yourself a favor if you need help with roofing and call these people!
~ Brad C
Overall, pleased with Trusted Roofing. Leaving 5 stars here, but would realistically like to give 4.5. The quote process was very fast and professional, and the customer service with the team as the project got up and running was top notch. We had a rolled roof installed paired with gutter and soffit replacement (before and after photos attached). It has really given the front of our home new life. The only main knock I have and why I view this as a 4.5 star experience is the fact that I had to flag to the crew, and confirm with the project lead that portions of clearly rotted wood under the old soffit were to be replaced. This had been documented in the quote previously.
~ Madison W
Trusted Roofing did an amazing job with a new roof and gutter system. Patrick came out and walked my home with me. I am retired from 40+ years in the construction industry. He talked me through the process of his company and gave us great advice. Once I agreed to the great price of his product we scheduled the work. They were on schedule every step of the process. They installed the roof at a high standard of craftsmanship. Trusted Roofing did a tear out and installed my new roof in one day. They came back as scheduled to tear out and upgrade my gutter system. When they were done everything was cleaned up, no damage was done. It was like they weren’t there except I can now enjoy the new look of my home. I’ll take pictures of the gutters tomorrow and add them.
Gutter pictures are added. Thank you to the whole team of Trusted Roofing.
Kevin Boyajian
Kevin’s Handyman Services
Gallatin, Tn
~ Kevin B
Trusted Roofing did our roof after the hail storm. They were amazing! They cleaned up after themselves. They discarded the old roof and they took precaution to be sure nails didn’t get in our yard or driveway. The crew was respectful, kind, hard working and took pride in their work. They were the best roofing company we have ever had! We were so impressed with how quick the process was. They came out and showed us the samples. The next thing we knew, the supplies arrived and they went right to work. They were very impressive. Trusted Roofing will be the only roofing company we will go to for all of our future needs! Thank you again and again Trusted Roofing!
~ Bobbie j
As a new resident in Tennessee, I was not expecting to have to replace my roof and gutters within 6 months of moving here. But, due to the storms in April, I found myself doing just that. David James came by and gave me a good quote. The job his crew did was excellent. They took lots of photos and showed me the the detail of the work through those photos. David James supervised and the work was done in a very professional manner.
What I appreciated most was that in one of the completed photos, the owner of the company, Patrick, noticed one shingle that was not installed perfectly. Would you believe that he called us and said he will send a worker over the next day to correct it? He did not have to do that especially since I couldn’t tell the difference even in the photos. This is a sign of integrity and job ethic which is the reason I highly recommend Trusted Roofing!
~ Alice B
I strongly recommend TRUSTED ROOFING for all your roofing needs. David-James Dulaney was very prompt to come out to my home for an evaluation of the roof damage following a major storm. He was very professional, knowledgeable, and answered all of my questions. Quinten worked closely with my insurance company which led to approval of a new roof. Every step of the process was clearly communicated by David. The quality of the material and workmanship was excellent. The crew was professional, polite, and cleaned the job site completely. Their service was outstanding from start to finish. TRUSTED ROOFING is highly recommended to anyone in need of new roof installed to the highest standards.
~ Ann G
Jake from Trusted Roofing came out inspected some issue I had with loose fascia on the house. Immediately set up a schedule time for a crew to come and repair the fascia before more damage occurred. From arrival to scheduling a crew it was under 10 minutes. Great service and professional. I would recommend. Updated: Contacted Jake to look at a porch on new house we bought that was leaking from another companies work. Jake found issue and Israel came out with crew and sealed, reshingled the porch. Once again a great job from beginning to end. All the staff were helpful. My roofing company on speed dial for any issues. Exceptional service.
~ Paul M
This was the first time I've been through the roof replacement process. My roof was damaged from insane high winds in March 2023. David was amazing to work with. Super professional.
This was a smooth process. Trusted Roofing worked with my insurance company and was there every step of the way to answer any questions. Always got back to me in a timely manner. Some others in the neighborhood couldn't say the same about their experience with other roofing companies in the area.
Also, on the date of roof replacement, they replaced my entire roof before I went even on my lunch break. Incredible! And everything was completed properly as promised. When I returned home it was clean and everything that had to be moved out of the way was put back the way it was before I left. Couldn't ask for better service.
I highly recommend Trusted Roofing.
Cheers to these hard workin' men!
~ Dan D
I had Trusted Roofing come out today to do an estimate. I met with Brad, who was very professional and nice. He explained to me about their minimum charge, walked the roof, explained what he found, and gave me the option of how to proceed. Because my roof damage was so minimum, it did not make cost/benefit sense to me to proceed with using them for what was found, but Brad even went out of his way to show me the best adhesive to use if I complete the repair myself. On top of all this, the communication before the inspection was outstanding. Based on my experience, I rushed to my laptop to write about the positive experience I had. 🤗
~ Wallace H
We had roof leaks (leaks from the soffits in the front and rear of the house). Brad Kidd from Trusted Roofing inspected the roof and identified construction defects in the original construction and gave estimates for repairs which included correcting the roof decking, and replacing the soffits, fascia boards, and sub-fascia, painting and correcting the roofing. The work was scheduled and executed quickly. Their crew was professional, respectful of the property and plantings, and did excellent work. We were very happy with the results. The cost of the work was very reasonable. We recommend them highly.
~ Norm J
Trusted Roofing came back to the house today and pressure washed all the gutters and cleaned out the downspouts… They also reset all the gutter spikes and added new hangers as needed… The employees were very friendly and showed me before and after pictures of their work.
David Delaney who had quoted the job was on top of it as far as customer satisfaction…They all did a wonderful job as a team.. I will gladly contact them again for any future gutter or roofing needs.
I think it will be worth your while to call Trusted Roofing if you need repairs or need a quote on any roof or gutter replacement…
~ paul L
I was impressed with Trusted Roofing from the moment that their sales rep, David, showed up at my door. You could tell he was a genuine person that wanted to be sure I felt comfortable choosing Trusted Roofing for my re-roof job. In a matter of days, they reached out to let me know that they would be getting started on my roof. The crew, headed by Ken, arrived promptly and immediately got to work. They worked together like a well oiled machine and you could tell that everyone knew the part they played in getting the job done. They actually even finished the job in one day! Their communication across the company, and with me, the client, was second to none. There are actually so many things about this company and the way they do business that impressed me. This is just a small snapshot of the stellar experience I had. I am very happy that I went withTrusted Roofing and will definitely recommend them to everyone I know.
~ Lisa C
They were fantastic !!
Brad came out and answered my questions and gave me a quote . Then arranged around my schedule to set up the work date . He also came back after the work was completed to do a double check and answer any other questions I had . The men he sent to do the work showed up right on time and worked hard , completing the job faster than I had anticipated. The guys were so efficient and When they left, I first did not realize it except that my dogs took a nap and I realized I did not hear any noise. If I ever need any further exterior work, I would gladly call them again. I felt they cared about me as a customer.
~ Justine M
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